Privacy Policy

1. Who is responsible

mixlyra, located at 14 Navigation Road, York YO1 7EP, United Kingdom, is responsible for the processing of personal data described here, on every page of mixlyra.org and in the correspondence that follows from it. Questions about this notice can be sent to [email protected] or put to us on 01904 557316.

We address adult readers only and do not intend to process information about children. Should you learn that a minor has written to us, please let us know at [email protected] and the message will be removed from our records.

2. Cookies and browser storage

This website uses only technically necessary storage. We do not set advertising cookies, and no analytics service records how you move through our pages or links your visit to other websites.

Your browser shows which entries this website has left, lets you remove them and can refuse new ones. If you block the entries the pages need, some functions of the site may stop working as intended.

3. How we protect data

Suitable technical and organisational measures guard the information we hold against unauthorised access, alteration and accidental loss. Where the browser allows it, what you send through the site travels in encrypted form.

Even with careful protection, sending data over open networks is never free of risk, and we do not promise complete security. Within our company, only the people handling your request can see your messages.

4. Service providers and transfers abroad

We do not sell personal data. It is shared only with the providers who host this website and handle our email, acting on our instructions under a data processing agreement, and with authorities where the law obliges us.

Some of the providers we work with may keep or process data in another country. When that happens, the transfer takes place only with the safeguards that the rules on data protection require for it.

5. Retention

We keep personal data only as long as it is needed for the purpose it was collected for, or as long as statutory retention periods require. After that it is deleted or the reference to a person is removed.

Server logs are removed by our hosting provider after a short period. Messages stay with us while the matter is open and for some time afterwards, in case you return to the same question.

6. Data processed on this website

When you open a page, our hosting provider records technical data such as your IP address, the requested page, the date and time, the browser type and the referring page. These server logs help us keep the site secure and are deleted after a short period.

When you send us a message, we keep what you give us, such as your name, the address for our reply, a telephone number if you add one and the text itself, for as long as the matter you wrote about is being dealt with.

7. Rights of data subjects

You can ask us at any time which data we store about you, request its correction or deletion, have the processing restricted, object to it or receive a copy in a common electronic format. Consent that you have given may be withdrawn at any time; the withdrawal applies from then on.

A message to [email protected] or a letter to our postal address is enough to use any of these rights. To make sure that information reaches the right person, we may ask you to confirm who you are, and we reply within the period the law sets.

Besides contacting us, you have the right to lodge a complaint with the Information Commissioner's Office (ICO), the UK's data protection regulator.

8. Why we process data

We process data to make the website available, to answer enquiries, to prepare or perform contracts, to keep our business records in order and to protect the site against misuse and technical faults.

Depending on the situation, we rely on your consent, on an agreement with you or the steps that come before it, on a duty imposed on us, or on our legitimate interest in a safe and working website. If you leave out the contact details we ask for, we may not be able to reply.

9. Changes to this policy

We may update this policy when the website, our services or the legal requirements change. The version published on this page, carrying the date shown above, is the one that applies to your visit.

Each new version replaces the previous one without a separate notice. Where a change concerns processing that depends on your consent, we obtain fresh consent before it applies.